Developers should anticipate that quotes will be injected/removed/manipulated in the input vectors of their software system. Use an appropriate combination of black lists and white lists to ensure only valid, expected and appropriate input is processed by the system.

Phase: Implementation

Strategy: Input Validation

Assume all input is malicious. Use an "accept known good" input validation strategy, i.e., use a whitelist of acceptable inputs that strictly conform to specifications. Reject any input that does not strictly conform to specifications, or transform it into something that does.

When performing input validation, consider all potentially relevant properties, including length, type of input, the full range of acceptable values, missing or extra inputs, syntax, consistency across related fields, and conformance to business rules. As an example of business rule logic, "boat" may be syntactically valid because it only contains alphanumeric characters, but it is not valid if the input is only expected to contain colors such as "red" or "blue."

Do not rely exclusively on looking for malicious or malformed inputs (i.e., do not rely on a blacklist). A blacklist is likely to miss at least one undesirable input, especially if the code's environment changes. This can give attackers enough room to bypass the intended validation. However, blacklists can be useful for detecting potential attacks or determining which inputs are so malformed that they should be rejected outright.

Use and specify a strong output encoding (such as ISO 8859-1 or UTF 8).

Phase: Implementation

Strategy: Input Validation

Inputs should be decoded and canonicalized to the application's current internal representation before being validated (CWE-180). Make sure that the application does not decode the same input twice (CWE-174). Such errors could be used to bypass whitelist validation schemes by introducing dangerous inputs after they have been checked.