The most common attack performed with cross-site scripting involves the disclosure of information stored in user cookies. Typically, a malicious user will craft a client-side script, which -- when parsed by a web browser -- performs some activity (such as sending all site cookies to a given E-mail address). This script will be loaded and run by each user visiting the web site. Since the site requesting to run the script has access to the cookies in question, the malicious script does also.

In some circumstances it may be possible to run arbitrary code on a victim's computer when cross-site scripting is combined with other flaws.

The consequence of an XSS attack is the same regardless of whether it is stored or reflected. The difference is in how the payload arrives at the server.

XSS can cause a variety of problems for the end user that range in severity from an annoyance to complete account compromise. Some cross-site scripting vulnerabilities can be exploited to manipulate or steal cookies, create requests that can be mistaken for those of a valid user, compromise confidential information, or execute malicious code on the end user systems for a variety of nefarious purposes. Other damaging attacks include the disclosure of end user files, installation of Trojan horse programs, redirecting the user to some other page or site, running "Active X" controls (under Microsoft Internet Explorer) from sites that a user perceives as trustworthy, and modifying presentation of content.

Use languages, libraries, or frameworks that make it easier to generate properly encoded output.

Examples include Microsoft's Anti-XSS library, the OWASP ESAPI Encoding module, and Apache Wicket.

For any security checks that are performed on the client side, ensure that these checks are duplicated on the server side, in order to avoid CWE-602. Attackers can bypass the client-side checks by modifying values after the checks have been performed, or by changing the client to remove the client-side checks entirely. Then, these modified values would be submitted to the server.

Understand the context in which your data will be used and the encoding that will be expected. This is especially important when transmitting data between different components, or when generating outputs that can contain multiple encodings at the same time, such as web pages or multi-part mail messages. Study all expected communication protocols and data representations to determine the required encoding strategies.

For any data that will be output to another web page, especially any data that was received from external inputs, use the appropriate encoding on all non-alphanumeric characters. This encoding will vary depending on whether the output is part of the HTML body, element attributes, URIs, JavaScript sections, Cascading Style Sheets, etc. Note that HTML Entity Encoding is only appropriate for the HTML body.

Use and specify a strong character encoding such as ISO-8859-1 or UTF-8. When an encoding is not specified, the web browser may choose a different encoding by guessing which encoding is actually being used by the web page. This can open you up to subtle XSS attacks related to that encoding. See CWE-116 for more mitigations related to encoding/escaping.

With Struts, you should write all data from form beans with the bean's filter attribute set to true.

To help mitigate XSS attacks against the user's session cookie, set the session cookie to be HttpOnly. In browsers that support the HttpOnly feature (such as more recent versions of Internet Explorer and Firefox), this attribute can prevent the user's session cookie from being accessible to malicious client-side scripts that use document.cookie. This is not a complete solution, since HttpOnly is not supported by all browsers. More importantly, XMLHTTPRequest and other powerful browser technologies provide read access to HTTP headers, including the Set-Cookie header in which the HttpOnly flag is set.

Assume all input is malicious. Use an "accept known good" input validation strategy (i.e., use a whitelist). Reject any input that does not strictly conform to specifications, or transform it into something that does. Use a blacklist to reject any unexpected inputs and detect potential attacks.

Use a standard input validation mechanism to validate all input for length, type, syntax, and business rules before accepting the input for further processing. As an example of business rule logic, "boat" may be syntactically valid because it only contains alphanumeric characters, but it is not valid if you are expecting colors such as "red" or "blue."

When dynamically constructing web pages, use stringent whitelists that limit the character set based on the expected value of the parameter in the request. All input should be validated and cleansed, not just parameters that the user is supposed to specify, but all data in the request, including hidden fields, cookies, headers, the URL itself, and so forth. A common mistake that leads to continuing XSS vulnerabilities is to validate only fields that are expected to be redisplayed by the site. It is common to see data from the request that is reflected by the application server or the application that the development team did not anticipate. Also, a field that is not currently reflected may be used by a future developer. Therefore, validating ALL parts of the HTTP request is recommended.

Note that proper output encoding, escaping, and quoting is the most effective solution for preventing XSS, although input validation may provide some defense-in-depth. This is because it effectively limits what will appear in output. Input validation will not always prevent XSS, especially if you are required to support free-form text fields that could contain arbitrary characters. For example, in a chat application, the heart emoticon ("<3") would likely pass the validation step, since it is commonly used. However, it cannot be directly inserted into the web page because it contains the "<" character, which would need to be escaped or otherwise handled. In this case, stripping the "<" might reduce the risk of XSS, but it would produce incorrect behavior because the emoticon would not be recorded. This might seem to be a minor inconvenience, but it would be more important in a mathematical forum that wants to represent inequalities.

Even if you make a mistake in your validation (such as forgetting one out of 100 input fields), appropriate encoding is still likely to protect you from injection-based attacks. As long as it is not done in isolation, input validation is still a useful technique, since it may significantly reduce your attack surface, allow you to detect some attacks, and provide other security benefits that proper encoding does not address.

Ensure that you perform input validation at well-defined interfaces within the application. This will help protect the application even if a component is reused or moved elsewhere.

Use automated static analysis tools that target this type of weakness. Many modern techniques use data flow analysis to minimize the number of false positives. This is not a perfect solution, since 100% accuracy and coverage are not feasible.

Use dynamic tools and techniques that interact with the software using large test suites with many diverse inputs, such as fuzz testing (fuzzing), robustness testing, and fault injection. The software's operation may slow down, but it should not become unstable, crash, or generate incorrect results.

Use the XSS Cheat Sheet (see references) to launch a wide variety of attacks against your web application. The Cheat Sheet contains many subtle XSS variations that are specifically targeted against weak XSS defenses.

Use an application firewall that can detect attacks against this weakness. This might not catch all attacks, and it might require some effort for customization. However, it can be beneficial in cases in which the code cannot be fixed (because it is controlled by a third party), as an emergency prevention measure while more comprehensive software assurance measures are applied, or to provide defense in depth.